How can we help you?

how can I get in touch with a customer service personnel?

Our store contact number is 03002999885. This number is also available on WhatsApp. You can also email us at customercare@bigandtall.pk.

What are your store timings and address?

  • Store Timings are Monday -Saturday - 11am - 8pm. Sundays are Closed.
    The store address is:
    Shop # 01, R-312, Railway Society, Gulistan-e-johar Block 16-A, Karachi.
    Google Location.:

What is your delivery time? Is there any return policy?

Delivery time depends on your location. Generally, orders are delivered within 3-5 business days.

We accept returns within 14 days of delivery. Please refer to our website for more details.

Do you offer custom stitched garments?

  • We don't make custom stitched garments.

What sizes does Big & Tall cover?

  • We offer sizes exclusively for Big and Tall populace of Pakistan.
    Formal/ Casual Shirt sizes: Collar size: 16 – 20 (chest size 23 – 31)
    Dress/ Cotton/ Jeans sizes: Waist sizes: 36-60
    T-shirts: Size: XL to 5XL
    For detailed sizing please visit the link below

Is Big & Tall export leftover?

  • Big & Tall takes pride to be a brand that is made for Pakistani populace. It is custom made for our brand in our exclusive sizes for our valuable customers. We do not sell export left over or any apparel with any minor or major defects.